Refund Policy
Last updated: May 4, 2025
At buzzoid.fun, customer satisfaction is our priority. This Refund Policy explains when and how refunds or balance credits may be issued. By using our platform, you agree to this policy.
1. General Policy
All services on buzzoid.fun are digital and non-reversible once delivered. Due to the nature of instant fulfillment and real-time delivery, we do not offer cash refunds unless explicitly stated.
Refunds may be issued as balance credits to your account for future use.
2. Eligible Refund Situations
You may request a refund or credit only in the following cases:
- Non-delivery: If a service was not delivered at all within 7 days of payment, and our system confirms no start.
- Duplicate payment: If your account was charged more than once for the same order.
- Canceled before fulfillment: If you canceled an order before it started processing.
- Partial delivery: In rare cases, partial balance compensation may be considered.
3. Ineligible Refunds
We do not provide refunds or credits if:
- You change your mind after ordering
- You provided incorrect or broken links
- The service was delivered in full
- Your expectations were not met due to platform policy changes (e.g., Instagram algorithm updates)
4. Crypto Payments
Payments made in cryptocurrency (e.g., via Cryptomus) are non-reversible by nature. Refunds for crypto transactions can only be returned to your internal account balance, not back to your wallet.
5. Chargebacks
Initiating a chargeback or payment dispute without contacting us first may result in:
- Permanent account suspension
- Blacklisting from future services
We encourage you to contact us at hi@buzzoid.fun to resolve any issue quickly and professionally.
6. How to Request a Refund
To request a refund or balance credit, email us at:
📧 hi@buzzoid.fun
Include:
- Your account email or username
- Order ID(s)
- Clear explanation of the issue
Our support team will respond within 24–48 hours.
7. Policy Updates
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with the date of revision.